![]() ![]() ![]() ![]() While resetting your app will mean all the progress you've made in your world will be reset, but any purchases that you've made in the app will still be there. If we've asked you to manually reset your app, it's because your game is stuck in a bad state and the issue (and other issues!) could continue to occur. You can demoilish and rebuild your home by clicking the blue build hammer in the Home Designer district, clicking the red "x" underneath the house and then dragging it to the trash. Sometimes if you continue playing in this bad state it can cause the app to crash and reset all the app progress which we definitely want to avoid. When you rebuild your home the house and furniture will be deleted but your purchased packs will still be available so you can rebuild and redecorate. If we're asking you to rebuild your home, it is to fix an issue that your game currently has as it's in a bad state. ![]()
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